Feedback Culture: Constructive Conversations for Growth

At Teamscapes, we believe that the foundation of every high-performing team is a culture rooted in constructive feedback and open conversation.

For over 29 years, we have helped more than 65,000 learners across 400+ organisations unlock their potential through experiential learning, placing feedback at the heart of personal and organisation growth.

Why Feedback Culture Matters

A robust feedback culture is essential for developing the meta-skills such as self-awareness, communication, and adaptability that drive long-term business success.

When feedback is embedded into daily team interactions, it transforms challenges into opportunities for learning and continuous improvement. This approach not only accelerates individual development but also creates the conditions for teams to thrive together.

Constructive Conversations: The Teamscapes Approach

Our development events are designed to make feedback a natural, positive part of your team's journey. Through immersive activities and facilitated reflection, participants learn to:

• Give and receive feedback confidently, focusing on behaviours and outcomes rather than personal traits

• Foster trust and psychological safety, ensuring everyone feels valued and heard

• Translate feedback into action, supporting ongoing growth and high performance

We champion a growth mindset, encouraging teams to view feedback as a tool for progress rather than criticism.

"The giving and receiving of feedback are often challenging. Firstly, we want to avoid offending anyone, so it is essential to be thoughtful about how feedback is delivered. Secondly, if we are receiving feedback, we must try not to take it personally.

Something so important in a healthy, high-performing team."

-Lucy McGibbon, CEO & Founder

To support this mindset, Teamscapes uses a three step constructive feedback formula:

1. Point out objectively the challenge or problem

2. Identify the impact this might be having 

3. Explore what could be done differently to resolve the situation 

   
   

“Don’t forget the feedback sandwich! Constructive feedback is the meat in the sandwich. This takes thoughtful planning and preparation rather than just launching in when you see something that needs to change.” 

— Lucy McGibbon, CEO & Founder 

Sustaining a Feedback Culture 

Building a feedback-rich environment requires more than a single intervention. It demands: 

• Leadership role-modelling: Leaders set the tone by seeking and acting on feedback themselves 

• Practical frameworks: Our experiential learning tools help teams practise feedback in real time, making it accessible and actionable 

• Ongoing support: We provide tailored insights and recommendations, ensuring that feedback becomes a sustained habit, not a one-off event